- - Live chat assistance is available Monday through Friday 9AM-8PM (EST) with various weekend hours. Chat assistance can be accessed on the Teespring homepage (teespring.com) or the buyer FAQ site. The chat box usually appears after two minutes.
- - Buyer support emails are responded to within 24 hours and any follow-up responses are within 24-48 hours pending on the issues.
- - Buyers can edit their order before production (i.e. their shipping address, size, etc.) – direct buyers to their confirmation email where they can find more information on how to update their orders.
- - Customers should contact Teespring’s customer support team directly via their confirmation email for assistance or via firstname.lastname@example.org.
- - Buyers can check their order status using this link: https://teespring.com/track
- - For Teespring’s return policies or guarantee it’s best to via Teespring's customer policies or use this form to contact Teespring's Customer Support Team directly.
How do I get a refund for my product? Print
Created by: Theme Park International
Modified on: Sun, 16 Feb, 2020 at 6:34 PM
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